Help

I have a general membership enquiry. Who can I contact?

Please contact our membership services team on customersupport@allengland125yrsbadminton.com or 1300 468 648.

I have a product &/or order enquiry. Who can I contact?

Please send your enquiry to us via email, customersupport@allengland125yrsbadminton.com

What are the delivery timings for my order?

Your membership items are made to order. Please allow up to 10-14 working days for delivery. 

I submitted my order however didn’t receive an order confirmation. What do I do?

Please contact us via email customersupport@allengland125yrsbadminton.com

I haven’t received my order yet. Who can I contact?

If your order has been sent you will have received a dispatch email, this email contains a tracking number and link. Please follow this link and input your tracking number to monitor your delivery. Please note if your parcel has had an unsuccessful delivery attempt/s, this will be returned to us for confirmation & re-sending out to you. Alternatively, please contact us via email customersupport@allengland125yrsbadminton.com and include your order reference number.

 

I received my delivery however there is an item/s that is missing/damaged. Who can I contact?

Please contact us via email customersupport@allengland125yrsbadminton.com and include your order reference number as well as any photos of your item/s you could share with us. 

 

I’d like a refund. Who can I contact?

Please contact us via email customersupport@allengland125yrsbadminton.com and include your order reference number.